Glow Girls Beauty Studio & Academy ("Glow Girls", "we", "us" or "our") respects your privacy. This page explains what information we collect through glowgirlspokhara.com, how we use it, and the choices available to you. It applies to anyone who visits our website or submits a booking request through it.
When you fill out our appointment booking form, we ask for your full name, phone number, the service or course you are interested in, your preferred date, and any additional message you would like to share. We only ask for what we need to respond to your request. We do not collect payment details, national identification numbers, or health information through the website itself.
Our booking form does not send your details to a server or database that we control. Instead, it opens WhatsApp with your information already filled in, so you can choose to send it to us directly. This means your details are only shared with us once you send that WhatsApp message, and from that point on they are handled as part of a normal WhatsApp conversation, a service owned and operated by Meta.
If you contact us by phone, WhatsApp or in person to book a service or enrol in a course, we may also collect additional details that are reasonably needed to provide that service, such as scheduling notes or, where relevant to a treatment, information about allergies or skin sensitivities that you choose to share with our staff.
We use the information you provide to respond to your booking or enrolment request, confirm appointments, answer questions about our services and courses, and deliver the treatment or training you have asked for. We may also use your phone number to remind you of an upcoming appointment or to follow up after a visit or course.
We do not use your information for automated advertising, and we do not sell your personal information to any third party.
Our website does not use cookies to track or profile visitors. Any cookies that are set while you browse our site come from the third party services mentioned above, such as Google Fonts or the embedded Google Map, and are controlled by those providers rather than by us.
We keep booking enquiries and related communication only for as long as reasonably needed to respond to your enquiry, provide our services, or meet a legal or accounting requirement. If you ask us to delete your information and we have no ongoing obligation to keep it, we will do so.
Under the Individual Privacy Act, 2075 (2018) of Nepal, you have the right to know what personal information we hold about you, to ask us to correct information that is inaccurate, and to request that we delete information we no longer need. If you would like to exercise any of these rights, please contact us using the details below and we will respond as soon as we reasonably can.
Our services and courses are intended for adults and young adults capable of making their own booking decisions. We do not knowingly collect personal information from young children through our website.
We take reasonable steps to protect the information you share with us. Our website is served over a secure HTTPS connection, and booking requests sent through WhatsApp are protected by WhatsApp's own encryption. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we are committed to handling your information responsibly.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a new "last updated" date. We encourage you to check back occasionally.
If you have any questions about this Privacy Policy or how we handle your information, please reach out to us.
Glow Girls Beauty Studio & Academy
Newroad, Pokhara Street No. 4, Pokhara, Nepal
Phone: +977 9709034133
WhatsApp: +977 9709034133